USTOA Events

USTOA Webinar: New USDOT Rules on Refunds and Ancillary Fee Transparency: An Overview for Tour Operators


Event Details

Wednesday, May 29, 2024
3:00pm to 4:30pm EDT

Learn more about the new USDOT Rules on Refunds and Ancillary Fee Transparency: An Overview for Tour Operators

Presented by Jonathon H. Foglia, Partner, Cozen O’Connor

This Webinar will provide attendees with a practical overview of new aviation consumer protection rules issued by the U.S. Department of Transportation that will impact tour operators’ marketing and sale of air-inclusive product offerings as well as the servicing of tour participants in the event of airline-initiated cancellations and itinerary changes. Attendees will gain an understanding of the new rules’ specific requirements, technology implications, and compliance deadlines. Time will be reserved during the Webinar to answer attendees’ questions about the new rules’ applicability to specific scenarios. Attendees are encouraged to submit questions in advance to: membership@ustoa.com

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