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USTOA In Recommend Magazine

Published May 22, 2020 12:00AM


The United States Tour Operators Association (USTOA) released findings from a survey of its Active Members about post-COVID 19 plans for recovery and resumption of business.

According to the survey, more than half (57 percent) of Active Member respondents reported that business on the books for 2021 is rebooked guests from cancelled 2020 departures. One-third (32 percent) of Active Member business for 2021 is existing reservations made prior to the coronavirus outbreak, and 11 percent represents new reservations made in 2020.

Jon Grutzner, president of Luxury Gold and Insight Vacations, told Recommend that, “From March to April the majority of our reservations had been guests moving their reservations to a later departure date, however of the last few weeks we are seeing new bookings. This is exciting to see as our guests are feeling more comfortable and wanting to get back out there.”

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