Press Releases

2022 USTOA Executive Committee

Published Dec 16, 2021 12:00AM


NEW YORK – December 8, 2021 – The United States Tour Operators Association (USTOA) announced the 2022 Board of Directors, five of whom will serve as the Executive Committee, at the Annual Conference & Marketplace from December 7 – 10, 2021 at Omni Orlando Resort at the Manchester Grand Hyatt in San Diego, California.

 Leading the Executive Committee as the new Chairman is Scott Wiseman, senior vice president & general manager of ALG Vacations Corporation, with Elizabeth Crabill, CEO of CIE Tours International, as vice chair; Madhvi Buch, senior vice president of The Travel Corporation USA, as treasurer; Jeff Roy, executive vice president of Collette, as secretary; and Charlie Ball, executive vice president of Holland America Group, as immediate past chair.

“It’s an honor to welcome the new board members to our team of industry advocates working to promote integrity in tourism,” said Terry Dale, president and CEO of USTOA. “Each leader will bring their unique perspective, expertise, and passion to USTOA during its 50th year in 2022.”

 Additionally, the USTOA 2022 Board of Directors includes:

  • Bob Drumm, chairman & CEO, Alexander + Roberts*
  • Dana Santucci, executive vice president, EF Educational Tours*
  • Dan Mahar, CEO, Tauck*
  • Emma Cottis, general manager – corporate affairs, Goway*
  • John Hanratty, senior vice president sales industry relations, Avanti Destinations*
  • Kirk Demeter, president and owner, Down Under Answers
  • Laudie Hanou, vice president, SITA World Tours*
  • Nish Patel, president, Mayflower Cruises & Tours
  • Pam Hoffee, chief operating officer, Globus Family of Brands
  • Ray Hourani, director of travel air operators, Club Adventures by AAA Exclusive Vacations

 (*indicates newly elected)

For more information on USTOA, visit, call 212-599-6599, or email

About USTOA: 

Representing nearly $19 billion in revenue, the member companies of U.S. Tour Operators Association provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business.  As a voice for the tour operator industry for more than 40 years, USTOA also provides education and assistance for consumers and travel agents.



Gina Dolecki/Ashley Mindnich                                         


212-229-0119 /    



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