NEW YORK – April 10, 2020 – Effective March 31, 2020, All About Tours has resigned its USTOA membership. Accordingly, All About Tours no longer participates in the USTOA $1 Million Travelers Assistance Program for any new bookings made after March 31, 2020. As part of the announced retirement, All About Tours remains open and dedicated to serving all their clients until 2020 travel has been completed.
“Travel agents and consumers should be aware that purchases of All About Tours products made prior to March 31, 2020 are protected under the USTOA $1 Million Travelers Assistance Program. Deposits and payments thereafter will not be covered by the USTOA program,” advises USTOA President & CEO Terry Dale.
“As All About Tours completes 40 years and the last of its bookings, we would like to thank USTOA for being there to support us,” said Brent Mayes, president of All About Tours. “Since announcing the retirement of our family company last July, every airline, hotel, rental car, and consortia has been there supporting our efforts to take care of our travel advisors and passengers. Now during unprecedented times of the pandemic, our suppliers have still been there to support our staff and travel advisors. We are grateful for all the support because we realize we could only be as good as our suppliers. For all, we are wishing safety, health and a prompt recovery from this pandemic.”
Dale added that All About Tours has been a valued partner since 1994 and appreciates the support the company provided to USTOA for more than 25 years. “We wish the Mayes family all the best in their retirement,” said Dale.
For information about USTOA or the USTOA $1 Million Travelers Assistance Program visit www.ustoa.com.
Representing nearly $19 billion in revenue, the member companies of U.S. Tour Operators Association provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. As a voice for the tour operator industry for more than 40 years, USTOA also provides education and assistance for consumers and travel agents.
Gina Dolecki/Ashley Mindnich
A travel vacation should not only be an unforgettable experience, but offer solid peace of mind. That’s why USTOA created a consumer protection fund which protects consumers who book with our Active Members.Learn More