Travel Insurance Claims Webinar by Crum & Forster

Photo Credit: Polish Tourism Organization

Tuesday, February 24, 2026
1:00 PM to 2:00 PM ET

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USTOA invites its Active Members to this exclusive Travel Insurance Claims: Best Practices and Common Pitfalls webinar hosted by our valued partner, Crum & Forster.

This Crum & Forster insightful webinar is designed for leading tour operators who want to elevate their travelers’ insurance claims experience.  Join Carly Julio, Assistant Vice President of Strategy & Innovation, and Mark Simmons, Director of Claims, as they reveal the most common traveler frustrations and how these can become opportunities for improvement. 

In this webinar, you’ll learn:

  • Insights into the most frequent traveler complaints
  • Solutions to resolve issues and enhance the traveler experience
  • Operational and digital best practices to streamline claims
  • Simple actions that you can implement right away

DATE: Tuesday, February 24, 2026
TIME: 1:00 PM to 2:00 PM ET
FORMAT: Webinar

If you do not remember your login password, click here to have one sent to your email address.

Please contact Peggy Murphy at pmurphy@ustoa.com with any questions. 

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