USTOA SIR Education Series - Hotel Sustainability

Photo Credit: Polish Tourism Organization

Thursday, July 16, 2025
11:00am to 12:00pm ET

Join Nia Klatte, Sustainable Tourism Consultant and Alexandra Michat, Chief Purpose Officer at EXO Travel for a discussion surrounding hotel sustainability.

This webinar is designed to equip USTOA members with concrete tools and collaborative resources to support hotels on their sustainability journey. We will present real-world examples and ready-to-use solutions.

  • Data Collection for Impact
    How to survey hotel partners and gather actionable sustainability data – featuring EXO’s journey from Google Sheets to structured frameworks

  • Solutions, resources and tools available - a practical guide to implement structured supply chain management

This session is ideal for tour operators, travel companies looking to accelerate sustainability efforts through collaboration, training, and technology.

Alexandra Michat is the Chief Purpose Officer of EXO Travel Group, originally from France. Holding master's degrees in Development, International Law, and Cooperation, Alexandra began a professional journey in nonprofit organizations before transitioning into public sector roles focused on development and international cooperation. With expertise in social and solidarity economy projects, promoting social inclusion, and fostering sustainable initiatives, this background paved the way for a career at EXO Travel in 2014. 

Initially joining as a Sustainability Coordinator, before advancing to the role of Director of Sustainability for EXO Travel Group. In 2022, Alexandra was appointed as EXO's Chief Purpose Officer and led the B-Corp certification process.In this role, Alexandra oversees EXO's sustainability strategies and the EXO Foundation, the company's philanthropic arm, which supports environmental grassroots organizations and local communities across Asia. Additionally, Alexandra is focused on advancing the company’s culture and people development. 

Nia Klatte is a responsible tourism expert and consultant with extensive experience in ESG strategy development, capacity building, and sustainable tourism standards and certification. She holds a Master’s degree in Tourism and Social Anthropology from the University of Brighton and is passionate about connecting sustainable development with the travel and hospitality industry. 

Since 2021, Nia has been an official trainer for the Global Sustainable Tourism Council (GSTC), leading online courses on sustainable tourism. 

She previously worked in Southeast Asia as a Sustainability Coordinator for two leading destination management companies, where she was responsible for developing and implementing social and environmental strategies, conducting sustainability assessments of supply chains, and supporting sustainable product development. 

Now working internationally as an ESG consultant, Nia supports tourism businesses and hotels around the world in advancing their sustainability efforts. 

A zoom webinar link will be sent out one day before the event. 

Thank you to the USTOA SIR Education Series sponsor, Crum & Forster.

crum-foster-logo-ahcp-website

Please contact Molly Laycob, Global Social Impact Manager with any questions at gsi@ustoa.com.

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