Tech Talks - Agentic & Operational AI: Practical Applications for Travel Companies

Photo Credit: Polish Tourism Organization

Tuesday, October 21, 2025
2:00pm - 3:00pm ET

For Active Members

Join us for another USTOA Tech Talks webinar on the topic of Agentic & Operational AI: Practical Applications for Travel Companies.

Our expert speakers include Todd Sullivan, CEO, and Will Weber, CRO of Humoniq, a company born from over a decade of blending AI with human expertise in complex group travel. Together, they will share lessons learned from managing over one million support messages, training AI voice agents to handle real customer interactions, and building scalable solutions for the travel industry.

They will cover how to protect your systems and customer data, ensure reliable data backup and recovery, and build a strong business continuity plan. We’ll also explore the types of cyber insurance that can help safeguard your operations in the event of an incident. Whether you're just starting or looking to strengthen your defenses, this session offers practical insights tailored to travel and tourism businesses.

Zoom webinar link will be provided closer to the date.

Please contact Sugeiry Fernandez, USTOA Programs Coordinator at programs@ustoa.com with any questions.

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Thank you to our Tech Talks partner, Crum & Forster
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