Tech Talks - Agentic & Operational AI: Practical Applications for Travel Companies

Photo Credit: Polish Tourism Organization

Tuesday, October 21, 2025
2:00pm - 3:00pm ET

For Active Members

Join us for another USTOA Tech Talks webinar on the topic of Agentic & Operational AI: Practical Applications for Travel Companies.

Our expert speakers include Todd Sullivan, CEO, and Will Weber, CRO of Humoniq, a company born from over a decade of blending AI with human expertise in complex group travel. Together, they will share lessons learned from managing over one million support messages, training AI voice agents to handle real customer interactions, and building scalable solutions for the travel industry.

The conversation will be moderated by Steven Borukhin, CEO of Downtown Travel, who will guide a practical discussion on how travel companies can adopt AI to streamline operations, enhance service, and empower teams without replacing the human touch.

See recording of webinar here.

Please contact Sugeiry Fernandez, USTOA Programs Coordinator at programs@ustoa.com with any questions.

Login below to register. If you do not remember your login password, click here to have one sent to your email address. 

Thank you to our Tech Talks partner, Crum & Forster
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