Unless your primary news source is on another planet, you're aware that the iconic travel company Thomas Cook folded, leaving some 600,000 travelers stranded at their vacation destinations and many more with worthless tickets for future tours. Tour operator and airline failures were once a big problem in the U.S., but recent years have been relatively trouble-free. But not in other parts of the world:
So far this year, 19 airlines have folded -- in Europe, Asia, and Latin America -- some of which, like Thomas Cook Airlines, were relatively big, and several, including XL Airways, served the U.S. Tour operators have also folded. And, in many cases, travelers were either stranded or left holding worthless tickets.
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USTOA $1 Million
Travelers Assistance Program
A travel vacation should not only be an unforgettable experience, but offer solid peace of mind. That’s why USTOA created a consumer protection fund which protects consumers who book with our Active Members.
United States Tour Operators Association (USTOA) is a professional, voluntary trade association created with the primary purpose of promoting integrity within the tour operator industry. USTOA is not a tour operator and it does not conduct tours, but our members do.