USTOA In Wheels Up

Published May 22, 2020 12:00AM

May 22 – The United States Tour Operators Association (USTOA) released findings from a survey of its Active Members about post-COVID 19 plans for recovery and resumption of business. According to Terry Dale, USTOA president and CEO, the recent research is part of USTOA’s ongoing efforts to support and inform its members throughout the coronavirus crisis.

According to the survey, more than half (57%) of Active Member respondents reported that business on the books for 2021 is rebooked guests from cancelled 2020 departures. One third (32%) of Active Member business for 2021 is existing reservations made prior to the coronavirus outbreak, and 11% represents new reservations made in 2020.

According the survey, 80% percent of current Active Member traveler bookings are to international destinations, the remaining 20% of traveler bookings are to North America (US, Canada and Mexico).

When asked when they anticipate restarting operations in destinations around the world, the results are as follows:

• Africa: A quarter (26%) of tour operators foresee restarting operations in September 2020, while an equal number (26%) anticipate returning to the region in the first quarter of 2021.
Antarctica: More than half (54%) of the respondents with itineraries to Antarctica anticipate resuming operations between November and December 2020

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