SMARTOURS NO LONGER A MEMBER OF USTOA
NEW YORK (February 3, 2025) – Effective January 31, 2025, smarTours ceased operations and is no longer a USTOA member, and as such, no longer participates in the USTOA $1 Million Travelers Assistance Program.
“Travel advisors should be aware that purchases of smarTours products made on or prior to January 31, 2025 may be protected under the USTOA $1 Million Travelers Assistance Program. Client deposits and payments made thereafter will not be covered by the USTOA program,” advises USTOA President & CEO Terry Dale.
Passengers who have lost deposits or payments made on or prior to January 31, 2025 for travel with smarTours may be eligible to file claims for nonperformance of their tour under USTOA’s Travelers Assistance Program. The claim form and procedure can be found at https://ustoa.com/travelers-assistance/smartours.
For information about USTOA or the USTOA $1 Million Travelers Assistance Program visit ustoa.com.
About USTOA:
Representing $24.4 billion in revenue, the member companies of U.S. Tour Operators Association provide tours, packages and custom arrangements that allow 8.4 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value, and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. As a voice for the tour operator industry for more than 50 years, USTOA also provides education and assistance for consumers and travel advisors and a leading advocate to ensure a sustainable future for travel across the globe.
Contact:
Gina Dolecki/Gabrielle Naucke
Redpoint
212-229-0119
dolecki@redpointmarketingpr.com /naucke@redpointmarketingpr.com
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