COX & KINGS, THE AMERICAS NO LONGER A MEMBER OF USTOA
NEW YORK – October 15, 2019-- Effective October 15, 2019, Cox & Kings, The Americas (including its affiliate East India Travel Company) is no longer a USTOA member, and as such, no longer participates in the USTOA $1 Million Travelers Assistance Program.
“Travel agents should be aware that purchases of Cox & Kings, The Americas products made prior to October 15, 2019 may be protected under the USTOA $1 Million Travelers Assistance Program. Client deposits and payments thereafter will not be covered by the USTOA program,” advises USTOA President & CEO Terry Dale.
Passengers who have lost deposits or payments made prior to October 15 for travel with Cox & Kings, The Americas may be eligible to file claims for nonperformance of their tour under USTOA’s Travelers Assistance Program. The claim form and procedure can be found at USTOA.com/travelers-assistance/coxandkingsusa.
For information about USTOA or the USTOA $1 Million Travelers Assistance Program visit www.ustoa.com.
Representing nearly $19 billion in revenue, the member companies of U.S. Tour Operators Association provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. As a voice for the tour operator industry for more than 40 years, USTOA also provides education and assistance for consumers and travel agents.
Gina Dolecki/Ashley Mindnich
A travel vacation should not only be an unforgettable experience, but offer solid peace of mind. That’s why USTOA created a consumer protection fund which protects consumers who book with our Active Members.Learn More