USTOA Travelers Assistance Program
For Cox and Kings - The Americas

Update on USTOA $1 Million Travelers Assistance Program for Cox & Kings The Americas

Updated
: April 14, 2020

The filing date for claims has passed and no further claims will be accepted. If you timely submitted a claim to the USTOA $1 Million Travelers Assistance Program for Cox & Kings The Americas prior to January 31, 2020 filing deadline, you should have received an email confirmation from ustoaclaims@ustoa.com which will be a confirmation of receipt of your claim only, not a determination on your claim. If you did not receive a confirmation of receipt email please email USTOA at ustoaclaims@ustoa.com to have it resent.

The $1 Million proceeds of USTOA $1 Million Travelers Assistance Program will be distributed pro rata among eligible claimants. There is no first come first serve policy for reimbursement. The USTOA $1 Million Travelers Assistance Program does not cover travel advisor commission. USTOA will review all claims received or postmarked prior to January 31, 2020 and contact you directly by email if we should have any questions. All questions should be directed to ustoaclaims@ustoa.com.

On April 14, 2020, all claimants whose claims were approved, were notified by email.  The check refunds will be mailed out within the next three weeks from AON Travel Practice. 

Latest USTOA Blog Posts


5 Insider Tips to Help Your Customers Expedite Travel Insurance Claims 
5 Insider Tips to Help Your Customers Expedite Travel Insurance Claims  By Kathleen A. De Riso, VP of Travel Services at Crum & Forster Let’s face it; despite all the best efforts and months of detailed planning, things can go wrong while traveling.   When the unexpected happens — flight delays, medical emergencies, lost luggage — […]
One of Spain’s warmest places for winter sun: Guide to discover Lanzarote 
One of Spain’s warmest places for winter sun: Guide to discover Lanzarote  Lanzarote, in the Canary Islands, is blessed with the best of Europe’s winter weather.  Winter feels different in Lanzarote.  Thanks to its geography, the island of Lanzarote is under stable and pleasant temperatures all year round: mild winters and summers, with an average […]
Regenerative Tourism: Smart Strategies to Ease Overtourism and Elevate Every Journey 
Regenerative Tourism: Smart Strategies to Ease Overtourism and Elevate Every Journey  By Gina Bang, Chief Sales and Marketing Officer of Avanti Destinations  It’s hard to read about travel today without encountering the word overtourism. From overcrowded streets in historic cities to visitor taxes and cruise restrictions, the challenges are real. Popular destinations are struggling under the […]

Traveler? Join Our Email List Below

Travel Advisors, click here to subscribe to USTOA's travel advisor newsletter.
Proudly Supported by USTOA
345 Seventh Avenue, Suite 1801, New York, NY 10001 | Phone: 212-599-6599 | information@ustoa.com
© 2025 United States Tour Operators Association

Our website is set to allow the use of cookies — for more information click here. If you consent to cookies please click "Proceed" or simply continue browsing