PACIFIC DELIGHT TOURS NO LONGER A MEMBER OF USTOA
NEW YORK – February 7, 2020 -- Effective February 3, 2020, Pacific Delight Tours suspended its tour operator business and is no longer a USTOA Active Member. Accordingly, Pacific Delight Tours no longer participates in the USTOA $1 Million Travelers Assistance Program.
“Travel agents should be aware that purchases of Pacific Delight Tours products made prior to February 3, 2020 may be protected under the USTOA $1 Million Travelers Assistance Program. Client deposits and payments thereafter will not be covered by the USTOA program,” advises USTOA President & CEO Terry Dale.
“For 28 years, we have valued our USTOA membership. A majority of our business is China and given the cancellations and uncertain future caused by the media reports about the coronavirus, we have decided it is in the best interest of our valued travel advisor partners, suppliers and loyal travelers to suspend operations indefinitely,” said Michael Kong, managing director of Pacific Delight Tours.
Dale added that Pacific Delight Tours has been a valued partner since 1992 and appreciates the support the company provided to USTOA.
Information on the claim procedures for Pacific Delight Tours passengers who have not received deposit refunds will be available shortly at https://ustoa.com/travelers-assistance.
For information about USTOA or the USTOA $1 Million Travelers Assistance Program visit www.ustoa.com.
Representing nearly $19 billion in revenue, the member companies of U.S. Tour Operators Association provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. As a voice for the tour operator industry for more than 40 years, USTOA also provides education and assistance for consumers and travel agents.
Gina Dolecki/Ashley Mindnich
A travel vacation should not only be an unforgettable experience, but offer solid peace of mind. That’s why USTOA created a consumer protection fund which protects consumers who book with our Active Members.Learn More