USTOA Events

USTOA Webinar on ADA

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Join us for the second in a series of Webinars provided to increase the knowledge of our members on Americans with Disabilities laws and how they apply to the travel industry. Tour operators are required by law to provide reasonable accommodations whenever possible. 

Hear directly from an ADA Rehabilitation Engineer, Barney Fleming PhD, ATP of the Northwest ADA Center. Also Mike Bowers, Sr. Director of Health & Safety at People to People Ambassador programs will share real life examples of how to make a reasonable accommodation.

Presentation Overview
  1. Modifications in policies, practices and procedures
  2. Limitations on your ADA Obligations
  3. Effective communication with customers with disabilities
  4. International disability law
  5. Four case studies
  6. Resources
  7. Q&A
The webinar will be held from 1:00pm to 2:00pm EDT

Click on this link to register for the webinar

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